Privacy
Privacy Policy
OpenHull Sync processes only the data needed to run the service, and we keep it in the European Union.
What we process
We process account, company, vessel, report, file, access-log, and support data to provide the service. Technical vessel data is usually not personal data, but account details, permissions, logs, signatures, and identifiable photos can be.
Where your data lives
Production customer data, media, and backups are intended to stay in the European Union.
AI-assisted PDF import
When you use AI-assisted PDF import, the report PDF file itself — together with the text extracted from it — is sent to our AI provider, Anthropic (Claude), solely to draft report metadata for your review. We do not send text alone; the full PDF is shared so the model can read it accurately, and the proposed values are checked against the source document.
Hull and inspection images and videos are processed locally and are never sent to AI providers.
What not to upload
Do not upload passports, identity documents, medical data, crew personal data, other sensitive data, or photos focused on identifiable people unless OpenHull Sync has explicitly agreed to that use case.
Subprocessors
We use subprocessors for hosting, security, email, source control, monitoring, and support: AWS, Cloudflare, Resend, Google Workspace, GitHub, Bugsnag, operational monitoring tools, and Anthropic (Claude) for AI-assisted PDF import.
Your rights
To request access, correction, export, or deletion of personal data, contact us through openhull.com.
Related policies
Read our Cookie Notice and Terms of Use.